Shipping & Returns

Shipping Policy

I endeavour to dispatch each order within 48-hours - if there is going to be a significant delay (due to the fact that each item is handmade) I will contact you by email within 48-hours confirming the expected dispatch date and giving you the option of cancelling your order and receiving an immediate refund.

 

Shipping @ €3.80 (Ireland and UK) for up to 4 items is by unrecorded postage and delivery normally takes 2 to 3 business days. Shipping @ €5.00 (rest of world) for up to 4 items is by unrecorded postage and delivery normally takes 8 to 10 business days. All orders of €40 or more will dispatch with free shipping to all areas.

Return & Exchange Policy

If you are unhappy with your purchase please contact me as soon as possible at info@lilymais.com and I will make every effort to remedy the problem up to and including arranging for the return of the item(s) and the issue of a refund.

© 2020 Lily Mai's by Fran